Digital currency telephone substitution ShapeShift lost as much as $230,000 inward 3 split upward thefts over the course of study of a month, according to an incident written report prepared yesteryear the service too obtained yesteryear CoinDesk.
The written report comes days after ShapeShift was taken offline following a then-undetailed safety incident that resulted inward the loss of funds held inward the exchange’s connected wallets.
ShapeShift afterward said that it believed the theft was an within job.
According to the report, that employee stole $130,000 from ShapeShift inward mid-March. The employee, who was non identified, afterward sold sensitive safety information to an exterior hacker after beingness fired from the exchange. Another $100,000 inward funds denominated inward bitcoin, ether too litecoin were stolen on seventh too ninth April. The written report goes on highlight the steps taken yesteryear the hacker to obscure his or her tracks. It also details 2 conversations betwixt the hacker too CEO Erik Voorhees, during which it was claimed that the employee had sold fundamental safety information .
ShapeShift has since moved to rebuild the service, too it says it expects to reopen yesteryear 20th April, or this Wednesday. In the wake of the attack, the telephone substitution says it has implemented novel safety protocols, developed inward partnership amongst Toronto-based consultancy Ledger Labs. “To reiterate, no client money was lost or at risk, too ShapeShift volition live on dorsum online soon. Thank yous to the community too our customers for your patience,” Voorhees said inward a statement.
Inside project detailed
According to the report, the outset incident took house on 14th March, the society said, resulting inward the loss of 315 BTC. It was before long established that a ShapeShift employee was behind the incident.
The employee was fired the side yesteryear side day, ShapeShift told CoinDesk. Work was thence begun on moving the service onto safer hardware.
Yet according to ShapeShift’s report, the thefts continued. On seventh April, 97 BTC, 3,600 ETH too 1,900 LTC inward funds were stolen. Within 2 days of that theft, after the site was taken offline too steps were taken to beef upward security, an additional 57 BTC too 2,200 ETH were taken. Analysis would afterward present that 2 servers used to solid the telephone substitution were targeted inward the incidents, though straight evidence of whatever intrusion appeared to live on scrubbed yesteryear whoever was behind it.
The written report stated:
“Since straight evidence of a specific assail vector was non found during the digital forensic investigation, an analysis of the available facts was performed to position all possible assail vectors that agree the facts. It was noted that the assailant was non alone able to compromise both infrastructures fairly quickly, but they were able to position their IP addresses as as fast.”
Amid a subsequent investigation conducted inward partnership amongst Michael Perklin of Ledger Labs, a hacker contacted the telephone substitution claiming to get got purchased information, including the IP address of ShapeShift’s purpose too access details for the exchange’s admin interface, from that one-time employee.
Next steps
The telephone substitution says it has improved its safety procedures, including how it goes nigh transmitting secure information betwixt employees too manages access to its servers. In the wake of the hack. ShapeShift has also moved to draft too pose inward house formal safety policies.
"Ledger Labs has worked amongst ShapeShift on novel infrastructure for a vastly to a greater extent than secure platform going forward," Perklin told CoinDesk yesteryear email. "Even amongst internal sabotage from an employee, the society avoided whatever client funds beingness lost."
Legal activity inward the shape of a civil case has also been taken against the one-time employee, though ShapeShift declined to comment on where the accommodate has been filed, citing privacy reasons.
The telephone substitution says it believes it tin lav recover a “significant” amount of the lost funds.
The total incident written report tin lav live on found below.